Announcements

Tuesday, June 16, 2009

Single Sign On is Here!!

NACCRRA is pleased to announce the release of Single Sign On (SSO) - a new and improved way to log into all of NACCRRA's Suite of Data Services (NDS). Each user will now have one User ID and password to access all of the applications within NDS.

There will be a new menu item that will allow users to navigate from one application to another without having to open a new Web page and log into an additional program. If your agency is not using the other NDS programs at this time, or if a user account does not have authorization to access another program, NDS will notify the user that he/she does not have access to that application.

The login format will change slightly. At this time, NACCRRAware has three login fields: Agency ID, User ID, and Password. SSO will only have two login fields: User ID and Password. However, the Agency ID will be added to a user's current NACCRRAware User ID.

So, if a user's NACCRRAware login is:

Agency ID: 12345
User ID: Helpdesk
Password: xxxxxxxx

The login after the implementation of SSO will be:

User ID: Helpdesk@12345
Password: xxxxxxxx

Users will be able to access a feature that will allow them to continue using their "old" NACCRRAware user credentials for a period of time. If a user has the same User ID for multiple applications, but different passwords for each application, the SSO password will match the user's NACCRRAware password.

If a user has a different User ID for each application, they will only be able to access the application that matches the User ID. However, on June 19, 2009, NACCRRA will release a User Management element that will allow Database Administrators to manage all users across each agency's Suite of Data Services. This will help Administrators identify those users that have different User IDs for each application and allow the Administrator to designate one User ID to be used for all applications via SSO. More details about the User Management element will be released next week.

Please contact the NACCRRAware Helpdesk at helpdesk@naccrra.org or 1-866-789-7590 for more information about Single Sign On or any of the other services available in NACCRRA's Suite of Data Services or to get help with logging into NDS via SSO.

Tuesday, April 28, 2009

PLEASE NOTE: NACCRRAware will be down intermittently beginning Saturday, May 2 at 1:00 a.m., EST until 4:00 a.m. EST Monday, May 4 while we add enhancements to our Suite of Data Services. Please plan accordingly for this outage period. We apologize for this inconvenience and interruption of service. If you have questions, please contact the Help Desk at helpdesk@naccrraware.org.

Tuesday, March 24, 2009

NACCRRA announces the release of NACCRRAware v3.9.2. This version is available for NACCRRAware Legacy software local installs and includes the following highlighted features:

Built-in mailing label creation
Additional provider shift page - provider records have the capacity to store four shift pages
Ability to hide unused age groups in rate and capacity tables
Referral printout enhancements including option to select specific referrals for the printout and email printout
IMM enhancements: additional fields for Search and Results, No Previous Referrals option, City and County drop down lists
Community Search and Replace utility
Updated Milonic menu system
Various bug fixes
Backend software updates (Java, MySQL, Tomcat and Apache) to take advantage of newer technologies

In order to download the latest NACCRRAware local installation and related documentation an agency must have purchased and maintained a NACCRRAware license agreement, be a current NACCRRA member, all NACCRRAware-related fees paid for the last two years and a local installation deployed prior to January 1, 2008. To download the legacy NACCRRAware local installation, please review the Procedures for the Legacy NACCRRAware v3.9.2 Local Installation document on our Forms page. To verify that your agency's membership and fees are current, please contact Membership Services at (703) 341-4190.

For assistance with installation or questions on this new release, please contact the NACCRRAware Help Desk via phone: (866) 789-7590 or email: helpdesk@naccrraware.org.

Tuesday, December 09, 2008

On January 20, 2009, NACCRRA will permanently delete all deleted Provider, Client, and Community records with a delete date of 90 days or more (prior to October 24, 2008). Please take time to review your deleted programs to ensure that your records are accurately marked for deletion. Please contact the NACCRRAware helpdesk at helpdesk@naccrraware.org or (866)789-7590 with any questions.

Friday, July 04, 2008

ATTENTION: NACCRRAware.net will be unavailable from Saturday, July 12th, 2008 at 1:00am EDT until Monday, July 14th, 2008 at 6:00am EDT. This down time will be used to upgrade NACCRRAware.net v4.0 with new functionality and other bug fixes. Please take time to review the release notes (and help screens) before working in the new release. The link to the release notes can be found on the right hand side of the footer.

Friday, April 18, 2008

PLEASE NOTE: NACCRRAware will be down for two hours from 6:45am EDT until 8:00 am EDT on Friday, April 25th, 2008 to finalize the upgrade for our network. Please plan accordingly for this outage period. We apologize for this inconvenience and interruption of service. If you have questions, please contact the Help Desk via phone: (866) 782-2261, ext 2 or email helpdesk@naccrraware.org.

Thursday, April 10, 2008

PLEASE NOTE: NACCRRAware will be down for two hours from 6:45am EDT until 8:45am EDT on Wednesday, April 16th, 2008 to upgrade our Internet Services. We apologize for this inconvenience and interruption of service. Please plan accordingly for this outage period. If you have questions, please contact the Help Desk via email:helpdesk@naccrraware.org

Wednesday, February 06, 2008

During the weekend of February 9 - 10, 2008, the EZ-Locate (Tele Atlas) service for geocoding will be unavailable from 3:00 PM EST on Saturday until 3:00 PM EST on Sunday for maintenance work by the geocoding service. This will only affect the ability to geocode addresses using the Tele Atlas program. NACCRRAware will remain operational during this time period.

Tuesday, November 20, 2007

NACCRRA announces the release of a patch for NACCRRAware v3.7.0. The patch (v3.7.1) for NACCRRAware local installs includes:

Update to the TeleAtlas EZ-Locate Geocoding functionality: Canadian addresses can now be geocoded. Agencies with NACCRRAware installed on a local server using TeleAtlas' services will need to upgrade before December 1, 2007.
Census Field Change: Changes were made to the client, provider, and IMM census bureau fields.
Canadian Postal Code: The Zip field has been expanded to allow for Canadian Postal Codes.

The NACCRRAware v3.7.1 patch for Windows installation will be available on the secure download site, http://www.naccrra.org/membership/downloads.php as of 8:00AM EST on November 27, 2007.

Access to the download site requires NACCRRA membership and NACCRRAware fees must be current. To verify that your agency's membership and fees are current, please contact Membership Services at (703) 341-4190.

For assistance with installation or questions on this new patch, please contact the NACCRRAware Help Desk via phone: (866) 782-2261, ext 2 or email: helpdesk@naccrraware.org.