NDS Help Desk offers monthly training sessions for all licensed NDS users. These trainings are geared for new users as well as those who may need a refresher in specific areas. New staff and staff taking on new job responsibilities are usually never more than a month away from training. NDS users may obtain more information about our trainings on our NDS Support Portal our register for trainings by viewing our Training Catalog.
Registered participants are given a conference center phone number to call (not a toll-free number) as well as access to our training database to use during the training. Trainees login and follow along as they're guided through the session's topic. The sessions are QA format so questions can be asked any time during the session.
Please click on a training to find out more information about training dates and times, costs, and registration information.
NACCRRAware 101: Designed for new NACCRRAware users, this series of sessions covers Navigation Basics and Basic Provider Data Entry, Client Data Entry, Quick Search and Referral Printouts, Custom Search and Custom Reports, and Standard Reports.
NACCRRAware Database Administrator: Designed for new NACCRRAware administrators, this session will cover configuration, user IDs, default settings, utilities, and technical resources.
NACCRRAware Online Referral Module: This training replaces our Internet Mask Module to reflect the changes made to the IMM. The training has been redesigned for agencies who want to set up an ORM profile, this session is geared for CCR&R staff and does not cover technical aspects such as stylesheets or adding the IMM link to a website. A default profile will be created during this session that can be used immediately or shared with the website developer.
Online Provider Services: This live two-part training includes:
Training Tracking: This two-part live training includes the following sessions:
Technical Assistance Management: This two-part live training includes the following sessions:
Child Care Online: Child Care Online Program Profiles are an enhancement to the IMM search results, providing pictures and text supplied by child care centers and family child care providers. This part of the session will cover CCO Profile Manager functionality and the provider portal.